WE'RE COMMITTED TO OUR COMMUNITY
Welcome Back! Over the past few months while many of our stores were closed to aid in and do our part in slowing the spread of COVID-19 we implemented a well thought out, detailed plan of how we would welcome you back with health and safety top of mind.
As you tour our properties and return to your favorite restaurants and stores you will notice that we have implemented new signage that will aid in remaining 6 feet apart from those in the community you do not know well. These have been implemented in our common areas as well as for lines that may form outside of retailers. We also have COVID-19 Prevention reminder signage – wash your hands frequently, six feet is the sweet spot, wearing a face covering is for you and your community's protection and in order to keep others safe please stay home if you are feeling sick. We also have automatic hand sanitizer stations throughout the property for use by all customers.
A dedicated person has been charged with cleaning high touch areas and will remain on-property for the foreseeable future.
Curbside Parking areas have been designated and will remain even as retail stores allow in-person shopping. These amenities are provided for convenience as well as for the vulnerable population and those who do not feel it is their time to enter a store, just yet.
Finally, we remain committed to following the guidelines established by CAL-OSHA for both the shopping center and providing the information for our merchants. We look forward to seeing you at Terra Nova Plaza. Please reach out to Chuck Moore, property manager with any questions or concerns at [email protected].
Lifting Others - NewMark Merrill Companies Community Support
Please click on the links below to see a copy of our communications to our tenants and communities:
Letter to our merchants on March 20 th
Initial correspondence to our tenants on March 20 th explaining our plan to support our tenants and communities by keeping our shopping centers open and clean and details on how to take advantage of the low interest SBA loans for small businesses.
Letter to our community on April 13 th
We communicated with customers at all of our shopping centers on April 13th thanking them for their continued support of our essential businesses and restaurants.
Letter to our community on May 20 th
Letter to the residents of our community
Letter to our community on June 29 th
Updated letter to the residents of our community
Letter to our community on Dec 3 rd
On December 3 rd, we sent a letter to our communities asking them to help support our small businesses by shopping local, picking up take out from our restaurants, using our designated pick up zones where our retailers can bring your order directly out to your car, explaining the different precautions we are taking to help keep our centers safe when you visit, and how our shopping centers can be your one stop shopping location for all of your needs.